FAQ

Shipping

What is the processing time?
The time I need to prepare an order for shipping varies. For details, see individual items.
How will my order be shipped?
The order will be sent as priority mail without tracking number.
For tracking number select tracking number in checkout
When does the order will reach me?
Estimated shipping times
Canada: 3-6 weeks
United States: 3-6 weeks
North America: 3-6 weeks
Europe: 2-4 weeks
Australia, New Zealand and Oceania: 3-6 weeks
Asia Pacific: 3-6 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

Can i return my product?
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value